Legal
Privacy Policy
AHL Wash LLC ("we," "us," or "our") operates ahlwash.com. This policy explains what information we collect when you visit our site or submit a quote request, how we use it, and your rights regarding it. We've written it in plain language because you deserve to know exactly what's happening with your information.
1. Information We Collect
Quote request form. When you submit a quote request through our website, we collect the information you provide:
- First and last name
- Phone number
- ZIP code
- Service address
- Service type selected
- Any optional details you choose to include
We do not collect payment information through this website. Payment is handled in person after your service is complete.
Analytics data. When you visit our site, certain technical information is collected automatically by our hosting and analytics tools (see Section 4). This may include your general location (country/region), device type, browser, referring website, and pages visited. This data is anonymized and aggregated — it is not linked to your identity.
2. How We Use Your Information
We use the information you submit through the quote form solely to:
- Respond to your quote request (typically within 10 minutes during business hours)
- Schedule and complete your pressure washing service
- Follow up on your completed job if needed
We do not use your information to send you unsolicited marketing emails, add you to mailing lists, or contact you for purposes unrelated to your service request. We will not contact you again after your job is complete unless you reach out to us first.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We share it only with the following service providers, and only to the extent necessary to operate our business:
- Resend (resend.com) — the email delivery service we use to forward your quote request to our team inbox. Your submitted form data passes through Resend's servers for this purpose. Resend's privacy policy is available at resend.com/legal/privacy-policy.
- Vercel (vercel.com) — our website hosting provider. Vercel processes all traffic to ahlwash.com and operates the analytics tools described below. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.
No other third parties receive your personal information.
4. Analytics and Performance Tools
Vercel Analytics. We use Vercel Analytics to understand how visitors use our site. This tool collects anonymized, aggregated data including pages visited, referrer, country, device type, and browser. It does not use cookies, does not track you across websites, and does not collect personally identifiable information.
Vercel Speed Insights. We use Vercel Speed Insights to monitor our site's Core Web Vitals — metrics like load time, layout shift, and interactivity. This data is aggregated and anonymized and is used only to improve site performance.
5. Cookies
This website does not use advertising cookies, tracking cookies, or third-party analytics cookies. Vercel's tools use privacy-preserving methods that do not require cookies for basic measurement. Your browser may store certain technical data (such as session state) as part of normal web browsing, but we do not use this data for tracking or profiling.
6. Data Retention
Quote request information is delivered directly to our business email inbox (ahlwashinfo@gmail.com) via Resend. We do not store your submissions in a separate database. We retain this information in our email records for as long as reasonably necessary to manage your service relationship with us. If you would like us to delete your information, contact us using the details in Section 9.
7. Data Security
We take reasonable steps to protect your information. Our website is served over HTTPS, form submissions are transmitted securely, and access to our email inbox is limited to our team. No method of internet transmission is 100% secure, and we cannot guarantee absolute security — but we take this seriously and follow reasonable practices to protect what you share with us.
8. Your Rights — Virginia Residents (VCDPA)
If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) gives you certain rights regarding your personal data, including:
- The right to access the personal data we hold about you
- The right to correct inaccuracies in your personal data
- The right to delete your personal data
- The right to obtain a copy of your personal data in a portable format
- The right to opt out of the sale of personal data (we do not sell personal data)
To exercise any of these rights, contact us at ahlwashinfo@gmail.com. We will respond within 45 days as required by law.
9. Children's Privacy
This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this privacy policy or how we handle your information, reach out directly:
- Email: ahlwashinfo@gmail.com
- Phone / Text: (703) 539-2129
- Business: AHL Wash LLC, Springfield, VA 22153